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Q: Do you dropship?
Q: Are your products new or reconditioned?
Q: How long does it take to process & ship orders?
Q: How do I track my packages that have been shipped?
Do you ship internationally?
Q: What is the delivery time for orders?
Q: What will it cost to ship an item?
: How quickly do you respond to email?
What about SalesTax?
Q: How Do I prevent internet FRAUD?


Q: Do you dropship?
A: Yes, we will dropship for you. Your name or company name will be listed as the sender on the UPS shipping label. An invoice or "packing slip" will NOT be included with the package. You will have the option to print a copy of your invoice when the order is completed. We cannot "dropship" "over-seas" due to international credit card & paypal Fraud. We recommend that YOU CONFIRM the item you are shipping is being sent directly to the Billing Statement address of the Credit Card Holder, or PayPal Account Holder.

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Q: Are your products new or reconditioned?
A: 95% of our products are new. If something is reconditioned, there will be an (R) to the right of the model number, and our Factory Renewed Logo will appear in the upper right hand corner of the Detailed picture of the merchandise. Our ninety day warranty will apply.

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Q: How long does it take to process & ship orders?
A: All orders received Tuesday thru Friday prior to 1:00 p.m. EST will be processed the same business day. Orders received on Monday after 9:00 a.m., will be processed on Tuesday due to the high volume incurred from the weekend. International orders may be delayed one business day. Military, Hawaii, Alaska and Puerto Rico orders being shipped via the US Postal Service will be delayed one business day.

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Q: How do I track my packages that have been shipped?
A: After our business day ends, you may obtain your tracking numbers by Logging Into your paypal website, clicking on My Account, and clicking on Order Tracking. You will have your complete order history recorded under your account information. Tracking sent to your paypal account and email

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Do you ship internationally?
Yes, we will DROPSHIP internationally into Canada ONLY. We ship packages via the US Postal Service Global Express (a customs or brokers fee may be due upon delivery). We do ship items internationally to OUR CUSTOMERS ONLY via the US Postal Service (Global Express). A customs and duty fee may be applied upon delivery to the receipient of the package. Return to Top

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Q: What is the delivery time for orders?
A: Orders are shipped from Tampa, Florida 33610. Regular ground shipments take from 1 to 6 days depending on your location.

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Q: What will it cost to ship an item?
Most of item are free shipment to only 48 US states. check your item first if is free shipment

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: How quickly do you respond to email?
A: We will attempt to answer your email within 24 hours, however incoming email from the weekend may require up to 36 hours to be answered. If your email is in reference to a pending order, call us, we have been known to process orders and packages quicker than answering email.

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What about SalesTax?
Our order form will apply a 7% Sales Tax to any order that is being shipped within the state of Florida. A Florida Sales Certificate is required to Void this Tax. If you have a Florida Sales Certificate, you may fax a signed copy to 813-621-8740.

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Q: How Do I prevent internet FRAUD?
A: If this item is meant to be shipped overseas, to Indonesia, South Africa, Singapore, and Nigeria and you are being paid with a Western Union Bid Pay Money Order, you are a Victim of Fraud. Contact Western Union, offer the serial number of your Money Order to them, and they will confirm if it is real or counterfeit. If you have received payment via PayPal, you must access the "details" of the Paypal payment after signing in to your account, and confirm if you are shipping to a “Confirmed” PayPal Account Holders Address. If the shipping address is “Unconfirmed” Do Not Proceed (see Paypal’s Seller Protection Policy). We will need the Paypal account you have received from your customer for our records in order for us to proceed. If you have received payment via a Credit Card, you must ship to the credit card account holders billing address ONLY. (This information is offered to you within the authorization number provided to you from your Merchant Credit Card Processor).

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Last Updated: 28 Aug 2009 20:51:39 PDT home  |  about  |  terms  |  contact
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